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Handset End User & Train the Trainer Sessions:
- A room suitable for delegate numbers
- 11 x Working Handsets configured as per customer requirements
- Training mailboxes (if voicemail is to be included)
- Whiteboard
Console operator:
- A room suitable for delegate numbers
- Either 1 x console per operator or 1 x pc per operator with relevant software loaded
- 3 x working handsets to enable emulation of calls
Administration:
- A room suitable for delegate numbers
- 1 x pc per delegate with network connection and relevant software loaded
- 3 x working handsets to enable access to features
- Whiteboard
Training Course Requirements: