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End User training & Train the Trainer:
- 79, 89 & 99 series handset users
- IP handset users
- Call Centre Agents
- IPCC users
- Unity Voicemail users
- One-x agents
- CCM Users
Attendant console training:
- PC console
- ARC console
Administration training:
- CUCM Admin: 2 days
- Unity Voicemail Admin: 1 day
Cisco - End User & Administration Courses
